Job: DevOps Engineer - Managed Cloud Services, GeoSearch, Inc., Redlands, CA

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General Information

Job title:
DevOps Engineer - Managed Cloud Services
Job location:
Redlands, CA  92373 United States
Requisition code:
Date posted:
Job category:
Aerospace Engineer
Job type:

Job Description

The Managed Cloud Services team provisions and enables the ArcGIS platform in AWS/Azure for our customers worldwide. In this role, you’ll work to deploy and support customer ArcGIS deployments in AWS/Azure by helping automate and streamline our operations, build and maintain tools for deployment, monitoring, and operations, and optimize processes to troubleshoot and resolve issues in customer environments.

- Work in a multi-disciplinary team environment to deploy cloud solutions for a wide range of commercial; utility; natural resources; federal, state, and local government; and other customers
- Deploy, administer, monitor, and troubleshoot ArcGIS Enterprise-based solutions in cloud environments, such as Amazon Web Services (AWS) and Microsoft Azure (Azure)
- Implement and validate solution changes, ensuring minimal downtime and maximum operational efficiency
- Be proactive in recognizing and handling uptime and performance challenges
- Engage with Development, QA, and Product teams in bringing cases to resolution
- Troubleshoot the system and provide root cause analysis
- Provide rotational 24/7 on-call technical support

Job Requirements

- 3+ years of experience designing, implementing, and administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, enterprise, and online)
- Proficiency with ArcGIS Desktop, ArcGIS Enterprise, ArcGIS Online, and related desktop extensions
- Excellent organizational skills, verbal and written communication skills, and the ability to interact directly with customers who do not have an IT background
- Demonstrated problem-solving skills with the ability to think quickly
- US Citizenship and ability and willingness to obtain a security clearance
- Bachelor’s or master’s in computer science, information systems, mathematics, GIS, or a related field

- 1+ years of experience designing, administering, and/or maintaining cloud environments, such as Azure or AWS, supporting 24×7 high-availability production environments
- Experience hosting business mission-critical production environments with high up-time service level agreements (SLA)
- Programming and scripting experience with Python, PowerShell
- Experience with Oracle; Microsoft SQL, PL/SQL; and/or other RDBMS
- Experience working with change-regulated environments, e.g. development, staging, and production
(Job number: 3871958)
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