Job: Team Leader - Onsite Support Team, GeoSearch, Inc., REMOTE in Denver, CO
Team Leader - Onsite Support Team
REMOTE in Denver, CO 80904 United States
IT Ecommerce-Web Development
The Onsite Support Team Leader is responsible for leading and managing our civilian government onsite support staff nationwide, with focus in western states. These staff primarily support our federal government clients at various agency offices. The team leader is responsible for all aspects of the onsite program, working closely with our business development, our human resources, and with end clients, to ensure that the program runs as efficiently and effectively as possible.
Team skill assessments and tracking
Performance evaluation and coordination with employees to establish and work toward individual goals
Career path progression tracking, support and communication
Professional development management
Support HR in answering questions regarding benefits, paid time off, etc.
Team member recruitment, hiring and retention
Support business development aspects directly related to business retention
Growth of the program through proposal support
Meet project deadlines
Track and collate team deliverables
Build, track and manage the onsite support staff projects in our project management software
Manage, collate and clearly document change orders and contract extensions
Track progress against statements of work, contract specifications and periods of performance
Interact regularly with government clients to ensure quality and contractual agreements are met or exceeded.
Required Knowledge, Skills and Abilities
Demonstrates strategic vision
Demonstrates effective staff management
Requires excellent data management and file organization practices
Requires excellent written and verbal communication skills
Requires professional communications with clients, account managers and the other company leaders
Bachelor's degree, or equivalent experience
Proficiency in MS Office Suite and Google Drive
Bachelor's degree in a management, science, or engineering program
Master’s Degree preferred
Experience in a professional and technical environment
Experience leading teams of technical staff
It is expected that this position will be staffed in the greater Denver, CO area and the qualified individual will work from home. This individual will travel 6-8 times per year (3-4 day trips; mainly in the Western Region) to support the growing program.
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